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User Data Deletion Instructions

HomeUser Data Deletion Instructions

Last Updated: 05 September 2026

Embakai Tech Solutions respects users' rights to request deletion of personal information associated with its services. These instructions apply to information controlled by Embakai Tech Solutions for the Embakai AI Platform, WhatsApp Business integrations, Meta integrations, customer support systems, automation services and business messaging services.

How to Request Deletion

  1. Use the official Embakai Tech Solutions contact channel shown above.
  2. Provide your full name, WhatsApp phone number or other relevant account identifier, the business or account associated with the request, and a clear statement that you want your personal data deleted.
  3. Do not send passwords, access tokens, app secrets or other account credentials with your request.

We may ask for proportionate information to verify your identity and connection to the relevant account before processing the request. This helps prevent unauthorised deletion.

What Happens After a Request

After verification, applicable personal information will be deleted from Embakai-controlled systems within a reasonable timeframe. We will limit any information retained to what is reasonably necessary for legal obligations, fraud or security prevention, financial or accounting obligations, contractual requirements, or dispute resolution.

Meta, WhatsApp, a connected client business or another independent service provider may hold separate records under its own control. You may need to contact that organisation directly for deletion of those records.

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