Last Updated: 02 February 2026
This Shipping & Delivery Policy explains how our services and digital products are delivered to clients. It is designed to ensure transparency, compliance with BSP Pay Merchant requirements, and clarity for all customers.
All services (web development, mobile apps, hosting, cybersecurity, AI automation, etc.) are delivered electronically.
Project deliverables are shared via secure channels such as email, client portals, or cloud storage links.
Delivery timelines are agreed upon in advance and outlined in the project proposal or contract.
Hosting, DevOps, and subscription‑based services are provisioned online and activated once payment is confirmed.
Clients receive login credentials, configuration details, and support documentation via email.
Services remain active for the duration of the billing cycle unless cancelled or suspended.
Digital products (e.g., plugins, templates, or content solutions) are delivered via secure download links.
Access details are provided immediately after successful payment confirmation.
Download links may be time‑limited for security purposes.
We do not ship physical goods.
All solutions are digital and delivered electronically.
Standard project deliverables: timelines are specified in the signed agreement.
Hosting & subscriptions: activated within 24–48 hours of payment confirmation.
Digital products: delivered instantly upon payment confirmation.
This policy is published in compliance with BSP Pay Merchant requirements.
It is accessible to all clients and partners.
Any updates will be reflected with a revised “Last Updated” date.
For questions regarding this Shipping & Delivery Policy, please contact:
Embakai Tech Solutions
📞 74511449
Port Moresby, Papua New Guinea